Governmental Regulations on Management of Online Hailing Service in China

China’s government has launched additional regulations on management of operation of business of providing online-hailing service in the country. And adjustment on these regulations may be made according to public opinions.
Agencies, rather than passengers or drivers, should compensate for any loss due to traffic accident.
Vehicles, which may be used for providing online-hailing service, should be licensed officially. There should be regular check on these vehicles in case of any fault. Moreover, quality and applications of these vehicles should be better than that of taxis, ensuring service of high quality. However, there is still large room for agencies to improve quality of private vehicles.
Drivers should take training course necessary for providing service of safety. And there should be information of drivers online. Replying to online hailing by customers may be the only way for drivers to earn money. Requirements of customers should be met in terms of routes. Valuation on service should be made online by customers.
The third party, except for drivers and passengers, should be allowed to have information about the service in case of any accident threatening life or safety of passengers. And applications launched for providing online hailing service should allow passengers to call for help at once.


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