Suning offers 8 major categories including air-conditioner, refrigerator, washing machine, color TV, Audio-video products, small home appliance, communication products, computers and digital products covering more than 200 thousand specifications of nearly 1,000 brands. Suning also provides such services like products recommendation, visiting service, extended warranty, home appliance consultant, etc..

Suning Appliance Co., Ltd. principally operates franchised retail stores of electronics appliances in China. The Company mainly offers color televisions (TVs), audio and video (AV) players, disc players, refrigerators, washing machines, digital and information technology (IT) products, small household electronics, air conditioners, telecommunications products and other products. The Company also provides installation and repair services for electronic appliances. As of December 31, 2010, the Company had 1,311 retail stores in 231 cities throughout China. The Company also operates its businesses in Hong Kong and Japan.